Lucy Caplan

Lucy Caplan is a counsellor with 17 years of experience who helps people facing tough life changes. She supports those dealing with divorce and separation, relationship difficulties, addiction, grief, anxiety, stress and similar concerns. She works in a warm, non-judgemental way and focuses on what the person wants to work on.

She trained as a counsellor in 2007 and is a registered member of the BACP, the British Association for Counselling and Psychotherapy. Her practice blends different therapeutic ideas so sessions can be shaped around each person’s needs. That might mean concentrating on immediate solutions or looking deeper into long-standing patterns.

Sessions can be short-term, longer-term, or set for a fixed number of meetings depending on what feels right. Lucy uses an overall client-centred stance, which means the person’s concerns and goals guide the work. She also draws on cognitive behavioural techniques when people want to change thinking and behaviour patterns.

She offers telephone and video call sessions, which can make it easier to fit counselling around daily life. People living outside the UK may be able to work with her, and English is used for all sessions.

Lucy aims to provide a calm and confident space where people can talk through difficult events, sort priorities, and take practical steps forward. She helps with coping strategies, decision-making, and rebuilding after major life changes.

How her approaches work online

Client-Centred Therapy places the person’s concerns at the heart of each session. The counsellor listens closely and follows the topics the person brings, helping them to clarify what matters and make choices that feel right.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts and behaviours interact. It uses straightforward exercises and practical steps to reduce unhelpful thinking and change patterns that maintain anxiety, low mood or unhelpful habits.

Finding the right approach is part of the work together. The counsellor will discuss options and try different ways of working so the plan fits the person’s goals and preferences. That process is collaborative and reviewed as therapy progresses.

Lucy offers telephone and video call sessions, which can help people keep therapy in step with everyday life. Online sessions make it easier to schedule meetings around work, childcare and travel, and can allow shorter check-ins when needed. Confirm the exact session options and timings when you book so arrangements match your routine.